Privacy Policy

At Ali Mobiles, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our store, website, and services. By visiting or purchasing from Ali Mobiles, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in several ways, including when you visit our store, make a purchase, or contact us for inquiries. The types of information we may collect include:

  • Personal Information: Name, phone number, email address, and billing/shipping address.
  • Payment Information: Credit/debit card details (processed via third-party payment providers).
  • Device Information: When visiting our website or using online services, we may collect data about your device, such as IP address, browser type, and device specifications.
  • Transaction Information: Details about the products you purchase, including model, quantity, and price.
  • Communication Information: Any correspondence you have with us through email, phone, or our website’s contact form.

2. How We Use Your Information

We use the information we collect to provide you with a better experience and service. Specifically, we use your data for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment and delivery.
  • Customer Support: To respond to your inquiries, resolve issues, and improve our service.
  • Marketing & Promotions: To send you promotional materials, special offers, or updates, but only if you have given your consent to receive such communications.
  • Improvement of Services: To analyze sales trends, website performance, and customer preferences to enhance our products and services.
  • Legal Compliance: To comply with applicable laws and regulations, including tax reporting, warranty claims, and fraud prevention.

3. How We Protect Your Information

At Ali Mobiles, we take the protection of your personal data seriously. We employ a variety of security measures to safeguard your information, including:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to secure sensitive transactions, such as credit card payments.
  • Access Control: We restrict access to your personal information to only those employees or third parties who need it for business purposes.
  • Data Storage: Your personal information is stored securely and retained only as long as necessary for the purposes outlined in this policy.

However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee complete security.

4. Sharing Your Information

We will not share, sell, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties for the following purposes:

  • Payment Processors: To complete your payment transactions securely.
  • Shipping & Delivery: To deliver the products you purchase from us.
  • Service Providers: To assist us in operating our business, such as website hosting, data analysis, and marketing services.
  • Legal Requirements: If required by law or in response to legal requests, we may share your information to comply with regulations, protect our rights, or investigate fraud.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your shopping experience on our website. Cookies are small files that are stored on your device when you visit our site. These cookies help us:

  • Remember your preferences and past activities on our site.
  • Analyze website traffic and performance.
  • Provide personalized content and advertisements.

You can choose to disable cookies in your browser settings, but this may affect your experience on our site.

6. Your Rights Regarding Personal Information

You have the following rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You may request to update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain legal restrictions.
  • Opt-out of Marketing Communications: You can opt-out of receiving promotional emails or messages from us by following the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website or store may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Ali Mobiles does not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under the age of 18 without verification of parental consent, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be noted at the bottom of the policy. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: info.alimobiles@gmail.com
  • Phone: 03008775843
  • Address: Office #41, Near Bar Canteen, District Courts, Rahim Yar Khan, Pakistan.

Thank you for trusting Ali Mobiles with your personal information. We are committed to keeping your data safe and ensuring your shopping experience is secure and enjoyable.